FAQs


1、What’s the lead time?

Laser module products are typically manufactured upon order placement, so they generally have a lead time. Under normal circumstances, this is 1-2 weeks, while some specialized products may require 3-4 weeks. If you have urgent delivery requirements, please communicate with us in advance.

Do you provide samples?

Lasers are standard, mature products, and we do not currently offer free samples.

Can you customize wavelength/power?

Most of our lasers support customization of wavelength and optical power. If you require custom specifications for wavelength or optical power, please contact our technical support directly. Email: Sales@wxgphotonics.com

What’s your MOQ?

Laser products are precision instruments and are typically not inexpensive. Therefore, we do not impose minimum order quantity (MOQ) requirements on most laser modules—even a single unit can be ordered. However, for components, we generally have specific MOQ requirements. Please confirm these before placing your order.

What’s the warranty?

Our warranty period is one year. Should the product require factory repair, any shipping costs or customs duties incurred during the process shall be borne by the customer.

Which shipping method do you use?

We ship via FedEx air freight.